Data We Keep When You Fund Your Wallet
We record the details needed to open your account: your name, mobile number, and the wallet reference from bKash, Nagad or Rocket used for a deposit or withdrawal. When you send a bKash payment to fund your account, we log the transaction reference to match it
-
1
against your balance — we don't store your wallet PIN, and we never ask for it outside the wallet app itself. Players in Chattogram or anywhere else in Bangladesh go through the same check: a mobile number confirmation and a short OTP step when you first
-
2
sign in from a new device. Session data, device type and login timestamps are kept to flag unusual account activity and to support any withdrawal verification you request. We don't sell this information to third parties. Payment processors for bKash, Nagad and Rocket see only the
-
3
transaction data required to move funds — they don't get access to your gameplay history. Access to your data, or a request to close your account and remove stored details, depends on your local law and eligible region; where permitted, you can raise this through support
-
4
and we'll confirm the outcome in writing. We keep transaction records for as long as needed to resolve disputes or meet the record-keeping our payment partners require.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.